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2026 Rural Health
Safety & Security Symposium
April 30, 2026
Virtual Conference
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The Louisiana Rural Health Association and LHA Trust Funds are proud to partner to host the
Safety & Security Symposium
This virtual, half-day event will focus on best practices in employee and
patient safety in rural clinics and hospitals.
Agenda
Morning Session (9:30AM - 11:30AM) Focused on physical environment, facilities, and staff safety and security. | Afternoon Session (12:30PM - 2:30PM) Focused on patient safety risk reduction and maternal/infant safety.
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Managing Difficult Employees & Disruptive Behaviors in Healthcare Healthcare leaders face unique challenges when managing difficult employees and disruptive behaviors that can impact patient safety, team morale, and organizational culture. This webinar describes disruptive behaviors, assists the learner in identifying risks for this type of behavior and provides interventions to allow staff to intervene early to mitigate violence. Presentation Objectives:
| Delivering Safety: Protecting Mothers, Babies, and Providers in Rural Communities This webinar addresses the critical issue of obstetric deserts in rural Louisiana, and the liability challenges they pose for rural health clinics (RHCs), hospitals, and federally qualified health centers (FQHCs). Participants will gain practical, evidence-based strategies to reduce legal exposure and improve maternal care access, including strengthening emergency protocols, leveraging telehealth, enhancing workforce training, and implementing robust internal policies. Designed for healthcare administrators and clinical leaders, this session delivers actionable insights to safeguard patients and providers. Presentation Objectives:
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Speakers: Glenn Eiserloh, CHSP Steve Johnson, COSS, CHSP | Speaker: Stacie Jenkins, MSN, RN, CPSO |
Managing Safety & Security in Physicians Office Practice and Clinics To educate healthcare staff, particularly those working in rural healthcare settings such as physician office practices & clinics, on essential safety and security measures necessary to protect staff, patients, and visitors, ensuring a safe and secure healthcare environment for all. Presentation Objectives:
| Patient Safety Risk Reduction in the Rural Health Environment To educate rural healthcare professionals and leaders on strategies to identify, assess, and reduce patient safety risks unique to rural health settings. This presentation emphasizes the importance of adapting patient safety protocols to meet the challenges of resource limited environments while promoting a culture of continuous improvement, patient-centered care and safety. Presentation Objectives:
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Speaker: Allison Rachal, RN-BC, CPSO | Speaker: Caroline Stegeman, RN, BSN, MJ, CPHRM, CPSO, ONC |
Registration
General Admission - REGISTER HERE
Morning or Afternoon Session ONLY - $75
FULL DAY - $125
LRHA Members (50% Discount) - REGISTER HERE (must be logged in)
Morning or Afternoon Session ONLY - $37.50
LHA Trust Members (50% Discount) - REGISTER HERE (code required)FULL DAY - $62.50
Morning or Afternoon Session ONLY - $37.50
FULL DAY - $62.50
Attendee registration will be open February 2, 2026 - April 24, 2026
Speakers
| Allison Rachal, RN-BC, CPSO Sr. Patient Safety Consultant Ms. Allison Rachal has more than 30 years of nursing and clinical risk management experience in patient care, patient safety, risk management, case management, medical malpractice claims review, quality management, and nursing administration. Her direct patient care included emergency room, behavioral health, and home health care responsibilities. She is well versed in healthcare regulatory requirements (TJC, CMS, DHH) and industry best practices. She frequently educates and trains members on various patient safety topics. Ms. Rachal holds an ANCC Certification in Medical-Surgical Nursing, is a Certified Patient Safety Officer, and is certified as a Management of Aggressive Behaviors (MOAB) Instructor-Trainer. Caroline Stegeman, RN, BSN, MJ, CPHRM, CPSO, ONC Director Of Patient Safety Caroline Stegeman, RN, BSN, MJ, CPHRM, CPSO, ONC is the Director of Patient Safety at LHA Trust Funds. With over 30 years of experience in healthcare and risk management, she specializes in clinical risk management and patient safety. Caroline holds a Master of Jurisprudence in Health Law and has extensive expertise in managing patient incidents, patient complaints, medical malpractice claims, emergency preparedness, and hazardous materials management. She has collaborated with large acute care hospitals, critical access hospitals, behavioral health facilities, rural health organizations, FQHCs and urgent care clinics, focusing on proactive risk reduction strategies, quality improvement, root cause analysis, failure mode effects analysis, and workplace violence prevention to ensure the safety and security of patients, staff, visitors, and physicians. Ms. Stegeman is also well-versed in regulatory and industry best practices, including those from TJC, CMS, DNV, and LDH, and possesses strong skills in patient safety, clinical risk management, hospital emergency preparedness, disaster management, and quality improvement initiatives. She is a Faculty Member for the American Society for Health Care Risk Management (AHSRM) and holds the credentials of Certified Professional in Healthcare Risk Manager (CPHRM), Certified Patient Safety Officer (CPSO) and Orthopaedic Nurse Certification (ONC). |
 | Glenn Eiserloh, CHSP Sr. Risk Consultant Mr. Glenn Eiserloh has more than 21 years of loss prevention and risk management experience. Mr. Eiserloh has a Bachelor of Science degree from the University of New Orleans in Finance with a concentration in insurance. He provides consultation services relative to workplace loss prevention, safety training, general liability risk reduction, worksite safety inspections, and trend analysis. He is well versed in OSHA standards and best practices. He holds a CHSP certification, is an OSHA Authorized General Industry Trainer and is certified as a Management of Aggressive Behavior (MOAB) Instructor-Trainer. He is an active member of the International Association of Healthcare Security and Safety (IAHSS) and the American Society of Healthcare Risk Managers (ASHRM). |
| Stacie Jenkins, MSN, RN, CPSO Vice President of Patient Safety & Risk Stacie Jenkins, MSN, RN, CPSO, Vice President of Patient Safety & Risk, brings more than 33 years of nursing and leadership experience. Her background spans clinical practice across diverse settings and executive roles in risk management, quality and performance improvement, case management, infection control, and regulatory compliance with DHH and TJC standards. Ms. Jenkins is a member of ASHRM, ANA, and LONL, and holds a Master’s degree in Nursing Informatics from Walden University. She leverages her extensive expertise to lead consulting services focused on risk management, patient safety, performance improvement, loss prevention, trend analysis, on-site risk assessments, project management, and nursing education related to professional and general liability as well as workers’ compensation. |
| Steve Johnson, COSS, CHSP Sr. Risk Consultant Mr. Steve Johnson provides consultation services to hospitals and healthcare facilities that are members of the LHA Trust Funds regarding safety issues related to general liability and workers’ compensation. Mr. Johnson has approximately 21 years of experience in risk management, including on-site risk assessment, safety training, and accident investigation. He is a 2005 graduate of Louisiana Tech University with a Bachelor of Science in Environmental Science. |
